Refund Policy

Refund Eligibility

At lelthorytools, we understand that sometimes our financial services or products may not meet your expectations. That's why we've established clear eligibility criteria for refunds to ensure fairness for all our customers.

• Digital products and courses are eligible for refunds within 14 days if less than 25% of content has been accessed
• Consultation services can be refunded if cancelled at least 48 hours before the scheduled appointment
• Subscription services are eligible for prorated refunds when cancelled before the next billing cycle
• Financial planning services qualify for refunds if the initial consultation hasn't been completed
• Workshop and seminar fees are refundable up to 7 days before the event date

Refund Process

We've streamlined our refund process to make it as straightforward as possible. Here's exactly what happens when you request a refund from lelthorytools.

To expedite your refund request, please include your order number, purchase date, and a brief explanation of why you're requesting the refund. This helps our team process your request more efficiently.

Processing Times & Payment Methods

Refund processing times vary depending on your original payment method. We work with financial institutions to ensure refunds are processed as quickly as possible.

International payments may take additional time due to currency conversion and international banking processes. We'll keep you updated throughout the refund process via email notifications.

Special Circumstances

lelthorytools recognizes that exceptional circumstances may arise that fall outside our standard refund policy. We evaluate each situation individually to provide fair solutions.

• Technical issues preventing access to purchased digital content may qualify for extended refund periods
• Medical emergencies or family circumstances will be considered on a case-by-case basis
• Service interruptions or cancellations initiated by lelthorytools result in automatic full refunds
• Duplicate charges or billing errors are resolved immediately with full refunds
• Customers experiencing financial hardship may be eligible for payment plan modifications instead of refunds

Contact Information

If you need to request a refund or have questions about our refund policy, our customer service team is ready to help. We're committed to resolving your concerns promptly and professionally.

This refund policy was last updated in January 2025 and applies to all purchases made after this date. Previous purchases may be subject to the refund policy that was in effect at the time of purchase.